Legal Terms

Terms of Service

These terms govern your use of the 247 Doctor platform and our Medical Network providing Live now, On demand + Telehealth services.

Acceptance of Terms

  • By accessing and using the 247 Doctor platform, you agree to be bound by these Terms of Service.
  • These terms apply to all users, including patients, healthcare providers, and business entities.
  • If you do not agree to these terms, please do not use our services.
  • We reserve the right to modify these terms at any time with reasonable notice to users.

Our Services

  • We provide a platform connecting patients with licensed healthcare professionals for home visits and telehealth consultations.
  • Our Medical Network offers Live now, On demand + Telehealth access to quality healthcare services.
  • We facilitate appointment scheduling, prescription management, and medical referrals.
  • Real-time tracking and location services help coordinate care delivery.

User Responsibilities

  • Provide accurate and up-to-date personal and health information.
  • Maintain the confidentiality of your account credentials.
  • Use the platform only for legitimate healthcare purposes.
  • Respect the privacy and rights of other users and healthcare providers.
  • Follow all applicable laws and regulations in your jurisdiction.

Healthcare Disclaimer

  • 247 Doctor is a platform that connects users with independent healthcare providers.
  • We do not provide medical advice, diagnosis, or treatment directly.
  • All medical decisions remain between you and your chosen healthcare provider.
  • In medical emergencies, contact your local emergency services immediately.
  • Healthcare providers on our platform are licensed professionals operating independently.

Limitation of Liability

  • Our liability is limited to the maximum extent permitted by law.
  • We are not liable for medical outcomes or decisions made by healthcare providers.
  • Platform availability may be subject to technical issues or maintenance.
  • Users acknowledge the inherent risks in telehealth and home visit services.
  • We maintain appropriate insurance coverage for our platform operations.

Questions About Terms?

If you have questions about these terms of service or need legal clarification, our legal team is available to assist you.

Legal Support

Contact our legal team

legal@247doctor.com.au